Privacy Policy

This policy applies to the website: www.epsilonconsulting.ca

Last updated: September 1, 2026

Respect for your privacy is of the utmost importance to Epsilon, which is responsible for this website.

The purpose of this Privacy Policy is to explain:

How your personal information is collected and processed. Personal information includes any information that may be used to identify you, including your first and last name, age, mailing address, email address, location, and IP address;
Your rights regarding this information;
Who is responsible for processing the personal information collected;
To whom this information is disclosed;
Where applicable, the website’s policy regarding cookies.

COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

Last name
First name
Email address
Telephone/fax number

The personal information we collect is obtained through the collection methods described below in the sections entitled “Forms and Collection Methods” and subsequent sections.

2. FORMS AND COLLECTION METHODS

Your personal information is collected through the following methods:

Website registration form
Other:
- Job application form
- Quote request form

We use the information collected for the following purpose:

Contacting you

3. LOG FILES AND COOKIES

We collect certain information through log files and cookies. These files allow us to compile traffic statistics and information, facilitate browsing, and improve our services for your convenience.

a) Description of the cookies used by the website

The information collected primarily includes:

Operating system
Pages visited and requests made

The use of these files allows us to achieve the following objectives:

Targeted advertising
Traffic analysis

b) Opting out of the website’s use of cookies

You may prevent cookies from being stored by configuring your browser settings.

If you choose to disable cookies, you may continue browsing the website. However, we cannot be held responsible for any website malfunction caused by disabling cookies.

4. SHARING OF PERSONAL INFORMATION

We undertake not to sell the personal information collected to third parties or otherwise commercialize it.

5. RETENTION PERIOD FOR PERSONAL INFORMATION

The person responsible for processing personal information will retain all collected personal information in the website’s computer systems, under reasonable security conditions, for a period of five years.

6. HOSTING OF PERSONAL INFORMATION

Our website is hosted by CanSpace.

The information we collect and process is hosted and processed exclusively in Canada.

7. PERSON RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION

a) Person responsible for processing personal information

The person responsible for processing personal information is Eric Delage. He may be contacted as follows:

By email at info@epsilonconsulting.ca

The person responsible for processing personal information determines the purposes and means used to process personal information.

b) Obligations of the person responsible for processing personal information

The person responsible for processing personal information undertakes to protect the personal information collected, not to disclose it to third parties without informing you, and to respect the purposes for which the information was collected.

The person responsible also undertakes to notify you if your personal information is corrected or deleted, unless doing so would involve disproportionate formalities, costs, or procedures.

If the integrity, confidentiality, or security of your personal information is compromised, the person responsible undertakes to notify you by any appropriate means.

8. RIGHT TO OBJECT AND WITHDRAW

You have the right to object to the website’s processing of your personal information (“right to object”). You also have the right to request that your personal information no longer appear, for example, on a mailing list (“right to withdraw”).

To object to the processing of your personal information or request its removal, you must follow this procedure:

Send an email to info@epsilonconsulting.ca.

9. RIGHT OF ACCESS, CORRECTION, AND DELETION

You may access, update, or correct your personal information, or request its deletion, by following the procedure below:

Send an email to info@epsilonconsulting.ca.

10. SECURITY

The personal information we collect is stored in a secure environment. Individuals working for us are required to maintain the confidentiality of your information.

To protect your personal information, we use the following measures:

SSL (Secure Sockets Layer) protocol
Access management—data subject

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations designed to protect the confidentiality of your transactions. However, because no security mechanism can provide complete protection, transmitting personal information over the Internet always involves some degree of risk.

11. CONDITIONS FOR AMENDING THE PRIVACY POLICY

This Privacy Policy may be consulted at any time at the following address:

www.agencelaboite.com/politique-de-confidentialite

We reserve the right to amend this policy to ensure that it complies with applicable law.

You are therefore encouraged to review this Privacy Policy regularly to remain informed of any changes made to it.

12. ACCEPTANCE OF THE PRIVACY POLICY

By browsing the website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, particularly those concerning the collection and processing of your personal information and the use of cookies.

13. LEGISLATION

We undertake to comply with the provisions of the following legislation:

Act Respecting the Protection of Personal Information in the Private Sector, CQLR c P-39.1; and/or
Personal Information Protection and Electronic Documents Act, SC 2000, c 5.